SHIPPING POLICY

For your comfort, economy and security, a Distributor See  executes your submissions through the submission platformkangu, the most agile and economical (the same used by Mercado Livre).

RETURN POLICY

EXCHANGE POLICY — Distributor See

This exchange policy is valid from Jan 2023.

If you are not satisfied with the product or have regretted the purchase, you can request an exchange or refund within 7 days from the date of receipt of the order at your address.

Conditions for making an exchange:

If you want to make an exchange, the product must be in perfect condition and without signs of use, that is, in the same conditions that you received it. Furthermore, the item must be in its original packaging.

How to request an exchange:

Send an e-mail to distributoravide@gmail.com, informing your full name, order number and reason for exchange. You will receive our contact with the necessary information to make the exchange.

Conditions for return by regret:

If you regret the purchase, you can also return your order within 7 days from the date of receipt of the order at your address.

How to request a regret return:

Send an e-mail to distributoravide@gmail.com, informing your full name and order number. You will receive a refund within 30 days of receiving your returned products. The amount will be refunded using the same payment method you selected when purchasing from our online store. There will be no additional cost for you to receive a refund.

Products with manufacturing defect:

In accordance with Brazilian law, in the case of items with a manufacturing defect, you have the right to request a return within 30 days, counting from the date of receipt of the order at your address.

How to request a return of defective products:

Send an e-mail to distributoravide@gmail.com, informing your full name, order number and information about the manufacturing defect (description with photos or videos). We will review your case within 30 days from the date we receive the returned products. The amount will be refunded using the same payment method you selected when purchasing from our online store. There will be no additional cost for you to receive a refund.

How to return the products:

Following what is established by Consumer Law, the shipping costs for returning products due to the right of repentance or items with a manufacturing defect will be covered by our store through the reverse logistics process.

You will receive a postage authorization code by email after your exchange or return request and you must post the goods at a post office. We do not cover packaging costs, so we suggest that you use the same packaging in which you received your purchase (if it is not damaged) or a suitable box that will preserve the pieces during transport.

Contact us:

If you have any questions about our exchange policy, please contact us at distributoravide@gmail.com.

PAYMENT METHODS

A Distributor See  accepts all payment methods. Payments are managed by WIX, which is the largest and most secure platform for websites and online stores in the world! A Distributor See does not have access and does not store your card data.

WHOLESALE

DISCOUNT FOR WHOLESALE OF BOOKS:
-35% FROM 20 BOOKS IN THE TOTAL SUM OF BOOKS ON THE ORDER
-45% FROM 100 BOOKS IN THE TOTAL SUM OF BOOKS ON THE ORDER
-55% FROM 700 BOOKS IN THE TOTAL SUM OF BOOKS ON THE ORDER
(discounts do not apply to books on sale)

SEMIJOIAS AND IMAGES ARE ALREADY WITH WHOLESALE PRICES.